Privacy Policy

Last Updated: 7th Oct, 2025

Welcome to Axis Furniture. Your privacy is very important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://axis.furniture, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase or contact us, we may collect details such as:

Full name
Email address
Phone number
Shipping and billing addresses
Payment information (handled securely through payment gateways)

b. Non-Personal Information

We may also collect non-identifiable data such as:

Browser type, device type, and operating system
IP address and location (approximate)
Pages viewed and browsing behavior on our site

2. How We Use Your Information

We use the information collected for the following purposes:

To process and deliver your orders
To communicate with you regarding your purchases, support, or promotions
To improve our products, services, and website experience
To personalize offers and marketing based on your preferences
To comply with legal or regulatory obligations

3. Payment & Security

Axis Furniture uses trusted third-party payment gateways (e.g., bKash, Nagad, Bank, or card processors) to process payments securely.
We do not store or have access to your full payment details such as card numbers or PINs.
All payment transactions are encrypted and processed over secure SSL connections.

4. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies are small files stored on your device that help us remember your preferences, track usage, and improve website performance.

You can choose to disable cookies through your browser settings, though some website features may not function properly without them.

5. Data Sharing & Disclosure

We respect your privacy and will never sell or rent your personal data.
We may share your information only in the following cases:

With delivery partners for order fulfillment
With payment processors for secure transactions
With service providers who assist in website maintenance or marketing
When required by law or government authorities

All third-party partners are obligated to protect your data and use it only for the intended purpose.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders and provide services
Comply with legal, accounting, or reporting obligations
Resolve any disputes or warranty claims

When data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

You have the right to:

Access and review your personal information
Request correction or deletion of inaccurate data
Opt out of marketing communications at any time
Withdraw consent for data collection (subject to legal requirements)

To exercise your rights, please contact us using the details below.

8. Data Protection

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no online platform can guarantee 100% security. By using our website, you acknowledge and accept this inherent risk.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies when visiting external links.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Axis Furniture
📧 Email: kmasif25@gmail.com
📞 Phone: 01711441064
🏠 Address: House no. 29, Flat no.D2, Road No.09, Block-G, Banani 1205 Dhaka, Bangladesh